{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Standard Canadian delivery costs C$25 below C$75 and is free from C$75 after discounts. Allow 24-48 hours handling plus 5-7 days delivery. Express Delivery costs C$25; contact us about timing.",
    "content": "Shipping Last updated 15 September 2026. Delivery charges Standard delivery within Canada costs C$25 below C$75 and is free on orders of C$75 or more after discounts. The charge appears in your cart before payment. Express Delivery is offered for C$25, including above the free-delivery threshold. No separate guaranteed express timeframe is stated. Contact us before ordering if you need delivery by a specific date. Handling and delivery Allow 24 to 48 hours for handling, followed by 5 to 7 days for delivery. Timing varies by location. Contact us before ordering to another country so we can confirm delivery details. Tracking We email tracking information once your order ships. Items in the same purchase may arrive separately. Use the parcel tracking page when you have your tracking number. Delivery questions Email theteam@mypetproducts.co with your order number or question.",
    "url": "https://mypetproducts.co/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Returns within 15 days of purchase, in original packaging with proof of purchase. You pay return postage for a change-of-mind return; cancellations are free before packaging and shipping start. Contact us for damaged, incorrect or missing orders.",
    "content": "Refunds & Returns Last updated 15 September 2026. Contact theteam@mypetproducts.co with your order number before sending an item back. We aim to respond within 24 hours. Returns within 15 days Products can be returned within 15 days of the original purchase, in their original packaging and with proof of purchase from this website. Purchases from third-party retailers must be returned to those retailers. For a change of mind, a better price found, an item that does not fit, an item no longer needed or the wrong item ordered, you pay return postage. We do not charge a return-handling fee. Use tracked shipping and return the item to the original dispatch location confirmed by our team. Cancelling an order Contact us within 12 hours if you need to change or cancel a paid order, as processing can start quickly. There is no cancellation fee. Once packaging and shipping have started, the order can no longer be cancelled and the returns policy applies. Damaged, incorrect or missing orders Contact us promptly if your item arrives damaged, has missing parts, is different from what you ordered or does not arrive. We investigate and help resolve the issue. We cover return postage for damaged goods and may request information about the parcel or item. Your refund We process refunds within 24 to 48 hours after receiving the returned item and completing the required checks. Refunds go to the original payment method, or can be held as credit for a future purchase if you request it. Your payment provider may take additional time to show the credit. This policy does not limit rights that cannot be excluded under applicable consumer law. See our complaints handling policy for help with an unresolved concern.",
    "url": "https://mypetproducts.co/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Pet Supply Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 15 September 2026. Privacy Policy What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Contact forms Cookies If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Analytics Who we share your data with How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments may be checked through an automated spam detection service.",
    "url": "https://mypetproducts.co/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Pet Supply Company.",
    "content": "Terms & Conditions Last updated 15 September 2026. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.",
    "url": "https://mypetproducts.co/terms-and-conditions/"
  }
}
