Shipping

Last updated 15 September 2026.

Delivery charges

Standard delivery within Canada costs $25 below $75 and is free on orders of $75 or more after discounts. The charge appears in your cart before payment.

Express Delivery is offered for $25, including above the free-delivery threshold. No separate guaranteed express timeframe is stated. Contact us before ordering if you need delivery by a specific date.

Handling and delivery

Allow 24 to 48 hours for handling, followed by 5 to 7 days for delivery. Timing varies by location. Contact us before ordering to another country so we can confirm delivery details.

Tracking

We email tracking information once your order ships. Items in the same purchase may arrive separately. Use the parcel tracking page when you have your tracking number.

Delivery questions

Email theteam@mypetproducts.co with your order number or question.